How is a certification process realized?
Audit levels 1 and 2
Since 2007, all accredited certification bodies had to implement audit level 1 for all new certifications. The maturity of certification of the company will be analysed at audit level 1. In case of a re-certification or a change of the certification body SKZ – Cert GmbH can decide in particular if audit level 1 has to be audited again or not.
Stage 2 is just a practical monitoring of the procedures and operations stated in the management documentation. By intensive interviews with process-own staff, the auditors ensure the effective and correct implementation of their operations.
Should non-conformities be determined, the company shall eliminate them. The audit team on site decides whether the non-conformities have to be checked either by a written evidence of conformity or by another visit.